At a high level, our coaching takes place broadly across five phases. However, these five phases never necessarily unfold in a neat linear fashion. It is usually tailored to each client according to their situation and the objectives we agree for the engagement, so the following provides a guide only to the process.

Rather than covering those five key phases, I would rather talk about seven “pillars” of effective coaching.

These seven “keys” can be described as important elements needed if you want to truly affect the lives of the people you work with. The art of coaching and mentoring has evolved greatly over the last fifty years, simply because of the advancement of technology, internet access and most recently, social media. But still, despite all these new advancements and progressions, the science of motivation, empowerment, and inspiration remains the same.

“The trick to forgetting the big picture is to look at everything close up.” – Chuck Palahniuk

Here are the seven keys:

Key Number One: Empathy – Empathy is looking at someone’s situation and sharing their pain point. It leads you to lovingly serve in a way that cannot be copied, competed with or replicated.

Key Number Two: Compassion – Compassion is the lifeblood of every consulting expert. Without caring for who you serve, you will never give your all.

Key Number Three: Communication – Without communicating effectively, there will always be a gulf and a divide between student and mentor.

Key Number Four: Having A Growth Mindset – A growth mindset is paramount to true coaching success. Thinking poor will always lead you astray.

Key Number Five: Honesty & Transparency – Truth is the foundation of any successful partnership or collaborating. Lying to each other will break any atmosphere of trust between you and your client. Truth matters more than you think.

Key Number Six: Knowledge & Experience – Skill and competence are often overlooked in many circles nowadays. Part of this is because it is a lot easier to go on social media and literally “fake it ’til you make it”. Elite coaches prove their worth within minutes of direct communication. If it is not their portfolio that speaks for them, it is their industry knowledge, rational way of thinking or past testimonials that give them that much-needed credibility.

Key Number Seven: Versatility & Flexibility – In order to be a great coach, you need to have a competent level of flexibility and adaptability. Coaching clients come in all shapes and sizes, income brackets and personal circumstances. Your job is to adapt to whatever comes your way with wisdom. precision and practicality

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